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Embroidery & Screenprinting

Do you offer embroidery or screenprinting services?

Ordering & Payment Information

What payment methods can I use to place my order?

Is the website "inventory-based"?

How do I change or cancel my order?

Do you accept purchase orders?

Order Status

How can I track my order?

What is the status of my order?

Will I receive a receipt after placing my order online?

Shipping & Delivery

How much is shipping?

Can I expedite my shipping?

Do you ship internationally?

How can I track my order?

Will I have to sign for my package?

If I place an order on Thursday evening or Friday morning/afternoon and select 1-Day Air shipping, will I receive my package on Saturday?

Can I get refunded for shipping costs because the package arrived later than expected?


How do I return an item?

Can you provide me with a return shipping label?

How long does it take for me to receive my refund?

How long do I have to return an item?

How does shipping charges work with exchanges or returns?

What if I want to exchange my item(s)?

Privacy & Security

What is your privacy policy?

Is it safe and secure to submit my credit card and personal information online?